Privacy Policy

Last Updated: [09/29/25]

 

Introduction

Melt Hair Boutique (“MHB,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, schedule an appointment, or otherwise interact with us.

 

⸻

 

Information We Collect

• Personal Information: Name, email, phone number, billing details, and other information you provide to us through forms, scheduling, or during services.

• Usage Information: How you interact with our website, including cookies and analytics data.

• Communications: Records of your communications with us, including SMS (text messages), emails, and calls.

 

⸻

 

How We Use Information

• To provide and confirm your appointments.

• To send you reminders, updates, and offers if you’ve opted in.

• To respond to inquiries and provide customer support.

• To comply with legal obligations and carrier regulations.

 

⸻

 

Text Messaging

If you provide your mobile phone number, you may receive SMS messages from us.

• Purpose: Appointment confirmations, reminders, and updates. With your consent, we may also send promotional messages and offers.

• Consent: Your consent to receive SMS is not a condition of purchase.

• Frequency & Cost: Message frequency may vary. Message & data rates may apply.

• Opt-Out: You can opt out at any time by replying STOP or UNSUBSCRIBE. For assistance, reply HELP.

• Privacy: We use your number only to send messages you’ve agreed to receive.

• More Info: See our full SMS Terms & Conditions.

 

⸻

 

Sharing Information

We do not sell or rent your personal information. We may share limited information with service providers (such as booking or payment processors) only to perform business functions.

 

⸻

 

Data Security

We implement reasonable safeguards to protect your personal information from unauthorized access or disclosure.

 

⸻

 

Your Rights

You have the right to access, update, or delete your personal information. To make a request, please contact us atMeltboutique@yahoo.com

 

⸻

 

Changes

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

 

⸻

 

Contact Us

⸻

Melt Hair Boutique

1998 Lakeview Ave

01826 Dracut, MA

Meltboutique@yahoo.com

978-221-6031

 

If you are an EU resident, you also have the right to lodge a complaint with your local supervisory authority.

SMS Terms & Conditions

Melt Hair Boutique SMS Messaging Program

 

Melt Hair Boutique offers text messaging programs to provide appointment confirmations, reminders, updates, and—if you opt in—marketing messages such as promotions, offers, and special event invitations.

 

⸻

 

Message Frequency

 

Message frequency may vary depending on your appointments, interactions, and preferences.

 

⸻

 

Message & Data Rates

 

Message and data rates may apply to each SMS message sent or received, as provided in your wireless service plan. Please contact your wireless carrier for pricing details.

 

⸻

 

How to Opt Out

 

You can cancel text messaging at any time. Just reply STOP or UNSUBSCRIBE to any text. After you send STOP or UNSUBSCRIBE, we will send you a confirmation SMS that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, simply opt in through a form on our website or request at your next appointment.

 

⸻

 

How to Get Help

 

If you are experiencing issues, reply HELP for more information, or you can get help directly by contacting us:

• Email: melthairboutique@yahoo.com

• Phone:978-221-6031

 

⸻

 

Consent

 

Your consent to receive SMS messages is not a condition of purchase. By providing your phone number and opting in, you agree to these SMS Terms.

 

⸻

 

Privacy

 

We respect your privacy. We will use your phone number only to send you the messages you’ve agreed to receive. Please see our Privacy Policy for more information on how we collect and use personal data.

 

⸻

 

Eligibility

 

You must be at least 13 years old to participate in our SMS programs. If you change or deactivate your mobile number, please notify us to update or remove your information.

 

⸻

 

Carrier Disclaimer

 

Wireless carriers are not liable for delayed or undelivered messages.

 

⸻

 

Changes

 

We may revise or update these SMS Terms at any time. Continued participation in our SMS program constitutes acceptance of any changes.

 

⸻

 

Melt Hair Boutique

Business Address, City, State, ZIP

melthairboutique@yahoo.com •

978-221-6031

Welcome to MELT Hair Boutique! We’re thrilled to have you as our guest. Our policies are designed to respect your time, our stylists’ time, and to ensure the best possible experience for every client. Please take a moment to review the information below before your appointment.

 

Booking & Credit Card Policy

To reserve an appointment at MELT Hair Boutique, we require a valid credit card on file. This helps us secure your spot and plan our schedule accordingly. Your information is safely stored and only charged in accordance with the policies below.

 

Cancellation Policy

 

Life happens! If you need to cancel or reschedule your appointment, please give us at least 24 hours’ notice.

  • Late Cancellations: Appointments cancelled with less than 24 hours’ notice will be charged 50% of the scheduled service to the card on file.

 

  • No-Shows & Same-Day Cancellations: Missed appointments or “day-of” cancellations will be charged 100% of the scheduled service.

 

This policy allows us to offer appointments to other guests and ensures our team’s time is respected.

 

⸻

 

Lateness Policy

 

Please arrive on time for your appointment. If you’re running more than 15 minutes late, we may need to modify or reschedule your service to avoid impacting other clients’ appointments. Late arrivals may be considered a same-day cancellation and charged accordingly.